1. How do you dial a local call? (US)
Enter the phone number (extension or 10-digit number), pickup the handset and press the Dial soft key. OR, press the Speaker icon or Headset icon after entering in the number - to initiate the call immediately.
Note: There is no need to dial a 1 or 9 before the number.
2. How do you dial 911? (Emergency)
Dial 911 directly.
Note: There is no need to dial a 1 or 9 before the number.
3. How do you set up Voicemail password?
The default password to access your Voicemail box is 0000.
Once logged in, press 0 for Mailbox Options.
Once in Mailbox Option menu, press 5 to change password.
4. How do you listen to your voicemail messages in your office?
To listen to your messages: When the Message Waiting Indicator light is flashing, push the Messages button, follow the password prompt, then:
Press:
1 to listen to new messages
2 to change folders
0 for mailbox options
# to exit
While listening: press * to rewind, # to fast forward, and 6 to skip to the next message.
5. How do you access voicemail when off-campus?
Dial your 10-digit number.
When you hear your greeting, press * and enter your password.
6. How do you transfer a call?
While on a call, press the Transfer soft key,
followed by the Blind soft key. Enter the phone
number to where you want to transfer the call to
(extension or 10-digit number). Press Send to
complete the transfer.
7. How do you access voicemail when off-campus?
Dial your 10-digit number.
When you hear your greeting, press * and enter your password
8. How do you pick up call within departments?
Dial *7 + dial
9. How do you get to the STU directory via telephone or mobile device?
On-campus dial #411
Off-campus dial (305) 628-6789
