Tuesday, May 2, 2017

Canvas Accessibility


The Office of Information Technology (OIT) is happy to announce that our new Learning Management System, Canvas (stu.instructure.com) is ready for instructors' access.

If you have any questions, please contact the OIT Helpdesk at helpdesk@stu.edu or 305.628.6610.


Friday, April 28, 2017

Canvas Transition Timeline


The Office of Information Technology (OIT) will replace Ember with Canvas by Instructure, as our new Learning Management System in May 2017.

April 30, 2017: Last day to work on Summer 2017 courses in Ember.

May 01, 2017: Canvas Migration Day.
May 02, 2017: Faculty can begin working on Summer 2017 courses in Canvas.
May 15, 2017: Canvas officially replaces Ember. Summer 2017 classes go live in Canvas.
August 15, 2017: Ember retires / goes dark / disconnects officially.

Saturday, March 18, 2017

Frequently Asked Questions (FAQ) Fusion 360 Phone

1. How do you dial a local call? (US)

Enter the phone number (extension or 10-digit number), pickup the handset and press the Dial soft key. OR, press the Speaker icon or Headset icon after entering in the number - to initiate the call immediately.
Note: There is no need to dial a 1 or 9 before the number.


2. How do you dial 911? (Emergency)

Dial 911 directly.
Note: There is no need to dial a 1 or 9 before the number.


3. How do you set up Voicemail password?

The default password to access your Voicemail box is 0000.
Once logged in, press 0 for Mailbox Options.
Once in Mailbox Option menu, press 5 to change password.


4. How do you listen to your voicemail messages in your office?

To listen to your messages: When the Message Waiting Indicator light is flashing, push the Messages button, follow the password prompt, then:
Press:
1 to listen to new messages
2 to change folders
0 for mailbox options
# to exit
While listening: press * to rewind, # to fast forward, and 6 to skip to the next message.


5. How do you access voicemail when off-campus?

Dial your 10-digit number.
When you hear your greeting, press * and enter your password.



6. How do you transfer a call?

While on a call, press the Transfer soft key, followed by the Blind soft key. Enter the phone number to where you want to transfer the call to (extension or 10-digit number). Press Send to complete the transfer.



7. How do you access voicemail when off-campus?

Dial your 10-digit number.
When you hear your greeting, press * and enter your password


8. How do you pick up call within departments?

Dial *7 + dial



9. How do you get to the STU directory via telephone or mobile device?

On-campus dial #411
Off-campus dial (305) 628-6789

Wednesday, March 1, 2017

St. Thomas University Fusion 360 Phone Training

In preparation for St. Thomas University’s new telephone system, the Office of Information Technology will be providing training over the next five weeks, every Friday from 1 pm – 2 pm. To access this training, please follow the instructions below:
Date: Every Friday, from Friday, March 3, 2017, to Friday, March 31, 2017
Time: 1:00 pm, Eastern Standard Time (New York, GMT-05:00)
Meeting Number: 623 315 251
Meeting Password: PT3ibEwk

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To join the online meeting (Now from mobile devices!)
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1. Go to https://fusionconnect.webex.com/fusionconnect/j.php?MTID=me9f83aded6ff759cc1cc211161a4d3d7
2. If requested, enter your name and email address.
3. If a password is required, enter the meeting password: PT3ibEwk
4. Click "Join."

To view in other time zones or languages, please click the link:
https://fusionconnect.webex.com/fusionconnect/j.php?MTID=m08663064fc1662971a440d8670082636

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To join the audio conference only
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Number: 888-432-1688
Room: 4217
Pin: 1336

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For assistance
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1. Go to https://fusionconnect.webex.com/fusionconnect/mc
2. On the left navigation bar, click "Support."

Add this meeting to your calendar (Cannot add from mobile devices):
https://fusionconnect.webex.com/fusionconnect/j.php?MTID=m1db0dca51794bbda34026552861c23b2

Friday, December 16, 2016

STU WiFi Self Registration Portal

To register gaming systems or streaming devices on the STU WiFi network, follow these instructions:

1. Before opening the self-registration portal, you must obtain the MAC address of the device to be added. Follow instructions here on how to find the MAC address of your device.

2. Once the MAC address is known, open the portal on a connected device by going to http://stu-nac1.stu.edu/self_registration or http://stu-nac2.stu.edu/self_registration (there is an underscore between self and registration).

3. A login page will be presented where you must enter your STU Username and Password. 


4. After logging in, all registered devices under your login will in a list: 


5. To add a device, click the Add button, then enter your STU Username, MAC Address and a Description of your device (for example, XBox). Then click the Submit button. The device will now be added to your connected devices list:


6. To delete a device, check the box next to its MAC Address, then click the Delete button.

Confirm delete by clicking the OK button, or you can Cancel.


STU WiFi Portal Mobile Device Registration

Follow these instructions to connect to our University’s, on-campus, STU_WIFI (wifi connection name), using your laptop or smartphone. You may register up to 5 devices at one time.


After choosing to connect to STU_WIFI, some mobile devices automatically display a splash page, similar to the one below, to register on the network. If you do not see the splash page, please open www.stu.edu. You can choose whether to login as a Staff, Faculty or Student or to Register as a Guest.


Staff, Faculty and Student Logon:
  1. If you choose to login using Staff, Faculty and Student Logon, your device will be registered for 180 days and you will need to follow these steps again after that time to re-register it. Use your STU username and STU Password then click Login.
  2. After logging in, check the box at “I agree to the Acceptable Use Policy” then click the Complete Registration button only once.
  3. Once the registration process is complete, you will be directed to the www.stu.edu homepage.

Register as a Guest:
  1. If you choose to register as Guest, your device will be registered for 1 day and you must follow these directions again after that time to re-register it.
  2. Click the Register button.
  3. Enter your First and Last names and your Email Address, then check the box at “I agree to the Acceptable Use Policy.”
Click the Complete Registration button once when done.

You will be directed to one of the two screens below when you Register as a Guest:


If you are directed to the screen shown below, ensure the blue check appears after “I agree to the Acceptable Use Policy” before clicking the Complete Registration button.



Once the registration process is complete, you will be directed to the www.stu.edu homepage.

If you encounter the screen below while trying to login as a Staff, Faculty or Student, please try again or contact the OIT Helpdesk for assistance.


Wednesday, December 7, 2016

Network Access Control (Wi-Fi Portal)

St. Thomas University is upgrading our Network Access Control (NAC) system to help ensure that your wireless devices are safely admitted to our Wi-Fi campus network.  Creating a safe computing environment for our community is the primary objective for this upgrade.

Users will need to periodically (once per semester) login to our Wi-Fi login portal to enable access to our network and by extension the internet.  The login portal will resemble the portals commonly encountered at Wi-Fi hotspots established by coffee shops, hotels and retail shops.  Once connected to our Wi-Fi network you will simply enter your STU credentials at the web page that appears when you open your web browser.  After successfully authenticating your device (phone, laptop, etc.) it will be registered for the rest of the semester, subsequently you won’t need to login until the next semester.  For campus residents, game consoles can be registered via a dedicated registration page.

This upgrade will occur over the winter break and be fully implemented for the start of the Spring Semester.  We will be distributing instructional material further explaining the device registration process in the coming weeks.

Copier Fleet Migration

The University is pleased to announce we will be upgrading the existing fleet of Multi-Function Printer/Copiers (MFP) over the next several weeks, the new generation of equipment will be from the same manufacturer and feature improved speed and reliability.  We've designed and timed the upgrade so that it will be as low impact on the community as possible.

More information on when your Departmental/Area MFP will be replaced will be distributed shortly.

Friday, September 30, 2016

Microsoft Office Suite Now Available for Free to All Active Students, Faculty, and Staff

Create, collaborate, edit, and view files – even when you’re on the go. Office 365 is anywhere you need it to be: your PC or laptop, tablet or phone.

In keeping with our mission of developing academically and professionally successful leaders; St. Thomas University is proud to announce we've begun to offer the Microsoft Office Suite to active students for free through Office 365. The office suite will also be made available at no cost to Faculty and Staff members.


What is included with the Office Suite?
•   Office 2016 for PC (Word, Excel, PowerPoint, Outlook, OneNote)
•   Office 2016 for Mac (Word, Excel, PowerPoint, Outlook, OneNote)
•   Office Mobile for iPhone
•   Office Mobile for Android

How many machines/devices can I install Office on?
Each subscription license allows you to run Office 365 Pro Plus on up to 5 devices - Mac, PC, or mobile (iOS, Android, and Windows Phone).

Is this a full version Office and is it available for offline use?
Yes, this is the full Office suite on the PC, Mac, iPhone, and Android platform. All are available for offline use; however, users must connect to the Internet once every 30 days to verify they are still eligible for the program.

Do I need a login to use any of these applications with Office?
Yes, students will need to log in with their STUAccount@stu.edu to activate their devices.

What happens when I'm no longer a student or graduate from STU?  What happens if I'm no longer employed by the University?
Only actively enrolled students and actively employed Faculty/Staff are eligible. To continue using Office, a license or subscription must be purchased directly from Microsoft. You can also uninstall Office and use a substitute of your choice.  The documents that you created will still accessible and can be read by software compatible with Microsoft Office.

Please note that you DO NOT need a product key.  You should activate your Office installation with your STU account (STUAccount@stu.edu) and STU password.

Wednesday, July 27, 2016

ProctorU – Online Proctoring

St. Thomas University is pleased to offer its students the opportunity to take midterm and final exams (if needed) at home with online proctoring. Using a webcam and a reliable high-speed internet connection, students can take their exams anywhere. ProctorU is a 24/7 online proctoring service and is now available to the STU community.

For Students
If your instructor requests that you use the online proctoring service, you are required to schedule an appointment through ProctorU to do so. Your instructor will specify a time-frame for which you are able to schedule and take your exam.


ProctorU allows you to take exams from any location. The service connects you to a real person who you can see and hear. This person will walk you through the exam process and help you if you run into any problems. Click here for detailed information.

For Instructors
ProctorU is a 24/7 online proctoring service. Proctors connect with the test-taker via a web cam, monitor the test taker's computer screen in real time, and authenticate the test taker's identity using a multi-factor process to replicate the face-to-face proctoring experience over the internet. Setting up your exam is easy. Online workshops will be available for anyone who is interested in using the service for his/her online exam. Please check your email for the workshop invitation or just send an email to the helpdesk@stu.edu to reserve a spot.

Helpful Links
STU ProctorU Portal: http://proctoru.com/portal/stu
Technical Requirements: https://www.proctoru.com/tech.php
Questions about your equipment? After testing it yourself, contact Proctor U. 
Frequently Asked Questions: http://proctoru.com/faq.php

Wednesday, July 20, 2016

Ellucian Recruit and CROA

The Office of Information Technology (OIT) at St. Thomas University would like to announce our upcoming initiatives to expand the existing Ellucian Colleague infrastructure with the addition of two major components:

1.  Ellucian Recruit


Recruit delivers key features that prospective students (traditional, graduate, certificate, etc.) expect on your web site, including: online inquiry form; campus visit scheduler; Student Concierge Portal with social media integration and personalized program information; fully configurable, integrated online application(s) for admission; web based event registration management and more. We expect this product to be deployed by the end of the Fall 2016.

2.  Ellucian Colleague Reporting and Operating Analytics (CROA)

Colleague Reporting and Operating Analytics is a higher education business intelligence module that delivers self-service access to pre-packaged analytic reports, ad hoc templates, and dashboards with more than 150 metrics that can be used out-of-the-box to help make better decisions and deliver more for less. We expect this product to be deployed by the end of Spring 2017 semester.

We will continue to update our community on these initiatives as project updates become available.